Housing Resource Center

Cluster 40 YearsFor over 20 years CLUSTER’s Housing Resource Center has helped thousands of Yonkers’ residents avoid the loss of their homes and improve their buildings and neighborhoods. We assist over 1,000 households annually with a wide range of services, including: legal assistance to prevent evictions, code enforcement for improved housing conditions, emergency assistance for displaced families, telephone “hotline” counseling to resolve housing crises, tenant education and training, and short-term financial assistance with intensive case management for qualifying households.

The Center is funded by grants from the City of Yonkers, Westchester County and New York State. All of our services are available in English and Spanish.

Client Eligibilty

  • Services are confidential and free of charge for low-to-moderate income residents of Yonkers only.

  • For more information call: 914-963-6440

Program Services

Homelessness Prevention

  • Provide legal assistance for tenants facing eviction proceedings or threatened with displacement due to other factors.

  • Help resolve landlord-tenant conflicts including lease disputes, rent arrears and code violations.

  • Help tenants obtain public benefits or other funds to satisfy rent arrears.

  • Address substandard housing conditions that threaten tenants’ health or safety and that could lead to their displacement if not resolved.

Housing Disaster Relief Services

  • Help secure temporary shelter and meet other basic needs for families displaced by calamities such as fires, floods, and building condemnations due to code violations.

  • Provide advocacy, benefits assistance, and landlord negotiations to help displaced families relocate to stable new housing.

Telephone Housing Counseling Hotline

  • Provide guidance, advocacy and referral services for Yonkers’ tenants over the telephone.

  • Telephone counseling is available in English and Spanish

Housing Code Enforcement

  • Work closely with Yonkers code enforcement agencies to resolve substandard conditions at apartment buildings.

  • Support code enforcement by helping tenants work collectively for improvements.

  • Help tenants negotiate with landlords for needed repairs.

Building-Level Services, including Emergency Services

  • Collaborate with Yonkers code enforcement agencies and assist tenants when landlords abandon buildings, leaving properties without heat, utilities or other services that could lead the City to close the properties.

  • Provide an “on-call” response service for building crises such as utility cut-offs or other service interruptions that landlords will not address; intervene with public utilities and private oil companies to forestall cut-offs and help tenants pool funds to cover bills.

  • Arrange with contractors for urgently needed repairs that landlords will not address.

  • Help tenants at troubled properties work together to improve the quality of life in their buildings and to negotiate with landlords for improved conditions.

  • Provide advocacy and legal assistance to persuade unresponsive landlords to correct substandard conditions.

Financial Assistance and Intensive Case Management

  • Provide short-term rent subsidies for qualifying households.

  • Provide case management, budget counseling, and referrals for vocational training and employment to help clients gain financial independence and self-sufficiency.

  • Provide benefits advocacy and referrals to public assistance programs, community resources and other service providers.

For further assistance, tenants can visit the CLUSTER Housing Resource Center:

  • Office address: 28 Wells Avenue, 4th Floor in Yonkers.

  • Office hours: Monday through Friday from 9 AM to 5 PM.

For more information call: 914.963.6440